We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
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Pui Shan Limited operates phcugarment.com and sells womenswear to customers. This Privacy Policy explains how personal information is collected, used, stored, and shared when you visit phcugarment.com, create an account, place an order, or contact our team. By using phcugarment.com, you agree to the practices described in this document.
We collect information you provide directly. When you place an order, we collect your full name, email address, shipping address, billing address, and telephone number. When you create an account, we collect your name, email address, and a password that you choose. When you contact customer service, we collect the content of your message and the details you provide about your order.
We also collect information automatically when you browse phcugarment.com. This information comprises your IP address, browser type, device type, operating system, referring web address, pages viewed, and the dates and times of your visits. We collect this information to keep the site functioning correctly and to understand how customers use our store.
All payment transactions on phcugarment.com are processed by third-party payment gateways. Pui Shan Limited does not collect, store, or process full payment card numbers, card expiration dates, or card security codes. Your payment card details are submitted directly to the payment gateway that processes your transaction, and that gateway handles the data under its own privacy policy and security standards. We receive only a confirmation that a payment has been authorized or declined, together with a transaction reference number and the last digits of the card used for order verification. We do not retain payment card details on our servers at any time.
We use the information we collect to process and fulfill your orders, arrange delivery of your womenswear purchases, send order confirmations and shipping notifications, respond to your questions, manage returns and exchanges, and provide customer support. We use your email address to send marketing messages when you opt in to receive them. You can withdraw that consent at any time by using the unsubscribe link in any marketing email or by contacting us at [email protected].
We also use collected information to detect fraudulent orders, prevent misuse of phcugarment.com, maintain accurate records, and improve the layout, product information, and functionality of our store.
phcugarment.com uses cookies and similar tracking technologies. Cookies are small text files placed on your device that allow the site to recognize your browser. We use strictly necessary cookies to keep items in your shopping cart, maintain your login session, and complete the checkout process. We use performance cookies to measure page loading speed and identify technical errors. We use analytics cookies to count visits and understand which product pages customers view most often. We use advertising cookies to display relevant womenswear recommendations on other websites.
You can control cookies through your browser settings. You can block cookies, delete existing cookies, or set your browser to notify you when a cookie is placed. Blocking strictly necessary cookies will prevent you from adding items to your cart and completing a purchase on phcugarment.com.
We share personal information with service providers that perform work on our behalf. These providers comprise shipping carriers that deliver your orders, email service providers that send our notifications, analytics providers that measure site traffic, and the third-party payment gateways that process transactions. Each provider receives only the information needed to perform its function and is obligated to protect that information.
We disclose personal information when required by law, when responding to a valid legal request, when protecting the rights and safety of Pui Shan Limited and our customers, and when investigating suspected fraud. We do not sell your personal information to third parties.
We retain order records, which contain your name, email address, shipping address, and purchase history, for as long as your account remains active and for the period required to comply with tax, accounting, and consumer protection obligations. We retain customer service correspondence for as long as needed to resolve your inquiry and to maintain a record of the resolution. When information is no longer required, we delete it or render it anonymous.
We use encryption, access controls, and secure server infrastructure to protect the personal information we hold. Only employees and service providers who need access to perform their duties are granted access. No method of transmission over the internet is completely secure, and you should protect your account password and notify us immediately at [email protected] if you believe your account has been accessed without authorization.
You may request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information, and request a copy of your data in a portable format. You may also object to marketing communications. To exercise any of these rights, contact us at [email protected]. We will respond to your request within the timeframe required by applicable law. We may ask you to verify your identity before completing your request.
phcugarment.com is intended for customers who are at least eighteen years of age. We do not knowingly collect personal information from children. If we learn that a child has provided personal information, we will delete that information promptly.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The current version is always posted on phcugarment.com. Continued use of phcugarment.com after an update means you accept the revised policy.
If you have questions about this Privacy Policy or about how your personal information is handled, contact Pui Shan Limited at [email protected], by telephone at +852 6055 5538, or by mail at 11/F, Block B, Manulife Financial Centre, 223 Wai Yip Street, Kwun Tong.
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